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With EnergyFlex, you stay in control of your energy data—even when you switch retailers. Granting consent again ensures you continue accessing insights that help you use energy smarter. Follow the
If you have had a smart meter for more than 30 days, you will get your EnergyFlex Rating as soon as you connect your property. However, if you just got
At EnergyFlex, we’re committed to helping you reduce your energy bills and carbon footprint, but we understand that circumstances change. We’re sad to see you go! If you’ve decided to
With EnergyFlex, you can access detailed insights into your energy bill, empowering you to make informed decisions. Follow the steps bellow. Click on Next to discover the next step.
With EnergyFlex you can dive into your energy data and discover how to use energy smarter. Follow the steps bellow. Click on Next to discover the next step.
Sorry to hear you’ve hit a snag with EnergyFlex. Before reaching out to our Support team, we recommend checking the articles below—there might be something there to help you get
If you couldn’t find your retailer, it’s likely they’re not participating in Consumer Data Right. It could also be that they are not part of the National Electricity Market, or
We retrieve information about your solar system from the DER Registry, managed by AEMO. There are several reasons why your solar system might not appear in the app:
If you’ve connected your property but still can’t see your energy usage data, there could be several reasons for this: Keep in mind that if you have recently switched your
EnergyFlex partners with several energy retailers to provide you with energy insights. However, if you can’t find your energy retailer when adding your property, it may be because they are
