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Sorry to hear you’ve hit a snag with EnergyFlex. Before reaching out to our Support team, we recommend checking the articles below—there might be something there to help you get
We look at how you use energy every five minutes and then match it up with the spot price of electricity. Then, we use some super-smart math and magic (it’s
EnergyFlex is currently only available in National Energy Market (NEM) states in Australia: We’re working on getting EnergyFlex to Western Australia and the Northern Territory. Sign up for our
Smart meters are digital devices that measure your energy consumption in real-time and send this information to your energy retailer automatically. They allow retailers to offer highly customised electricity plans,
Yes. Without a smart meter, we can’t measure how you use electricity or calculate your personalised EnergyFlex Rating. We use time-of-use data to make tailored suggestions on how to save
