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Help Centre

How do you protect my data and privacy?

EnergyFlex was one of the first businesses of its kind to access Open Energy as a CDR Representative under the Federal Government-mandated Consumer Data Right (CDR) legislation.

The CDR protects your data and privacy through strict regulations and legally binding privacy safeguards. The Australian government has designed and oversees the system, ensuring it’s safe and secure for consumers to use.

CDR service providers undergo a rigorous accreditation process that’s managed by the Australian Competition and Consumer Commission (ACCC).

Data shared through CDR is transferred via secure automated technology using an application programming interface (API).

We also have robust physical, electronic, and managerial procedures in place to protect your personal information and prevent unauthorised access to your data. For more information, see our Privacy Policy.

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