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Help Centre

I have a question or complaint about my CDR data. Who can I speak to?

Your CDR data is held by accredited dataholders. For Open Energy, that means retailers and the market operator, AEMO. To fix any mix-ups, pop over to your retailer’s website or app and look for “CDR”. They’ll guide you on how to ask for changes.

For general CDR questions or complaints, please contact our CDR partner, Adatree, at reply-to@consent.adatree.com.au.

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