Edit Template
Edit Template

Help Centre

Getting Started

Troubleshooting

Sorry to hear you’ve hit a snag with EnergyFlex. Before reaching out to our Support team, we recommend checking the articles below—there might be something there to help you get things sorted.

I have issues connecting my property to EnergyFlex

I couldn’t find my retailer when connecting my property

I have solar panels, but they are not showing up in the app

I’ve connected my property, but my data still is not showing up

If you still cannot resolve the issue please contact our Support team

Can’t find what you’re looking for?

We’re here to help.