Under Consumer Data Right (CDR) laws, every business account must have a CDR Nominated Representative. This person has the authority to authorise and withdraw consent for sharing data in the CDR system on behalf of the business.
Just a head’s up: even if you’re already a Nominated Representative for normal account purposes, you will need to register again with your retailer specifically to become a CDR Nominated Representative.
Nominated Representative for business accounts
Businesses must designate at least one individual as a Nominated Representative to enable data sharing under the Consumer Data Right (CDR), even if the business already has authorised contacts on its retail account. Nominated Representative do not need to be authorised contacts.
To register a Nominated Representative, please contact your retailer.
If you’re emailing your retailer, you can speed up the process by including the following information:
Subject line: [Your account number] – Add CDR Representative
In the email body, include the following information:
- Representative’s name
- Representative’s email address
- Representative’s contact number
- Business name
- Business’s full service address
- ABN/ACN
- Your full name and position at the company
| RETAILER | CONTACT INFO |
| AGL | Click here for more info. |
| Energy Australia | Call: 1800 146 749 Email: SMECustomerCare@energyaustralia.com.au |
| Alinta Energy | Call: 13 39 08 Email: business_sales@alintaenergy.com.au |
| Red Energy | Call: 131 806 Email: consumerdatarightenquiries@redenergy.com.au |
| ActewAGL | Click here to register a CDR Nominated Representative. |
| Origin Energy | Click here to register a CDR Nominated Representative. |
| Simply Energy | Call: 13 88 08 Email: CDR@help.engie.com.au |
| Powershop | CallK 1800 462 668 Email: info@powershop.com.au |
| Dodo | Call: 13 36 36 Email: customercare@dodo.com.au |
| Lumo Energy | Call: 1300 115 866 Email: consumerdatarightenquiries@lumoenergy.com.au |
| Sumo Power | Call: 13 88 60 Email: info@sumo.com.au |
| Momentum Energy | Call: 1300 662 778 Email: info@momentum.com.au |
| Nectr Energy | Call: 1300 111 211 Email: hello@nectr.com.au |
| GloBird Energy | Call: 13 3456 Email: cs@globirdenergy.com.au |
| Diamond Energy | Click here to register a CDR Nominated Representative. |
| Next Business Energy | Call: 1300 46 6398 Email info@nextbusinessenergy.com.au |
| CovaU | Call: 1300 689 866 Email: support@covau.com.au |
| Tango Energy | Call: 1800 010 648 Email: support@tangoenergy.com |
Don’t see your energy retailer on the list? Contact us to help.
